Ensuring Excellence: A Closer Look at our Quality Assurance Process

At TFTF, we take pride in our commitment to providing top-tier provisions for our schools. We understand that the success of our Behaviour and Resilience Mentoring Provision and our Inclusion Centre Provision directly impacts the well-being and development of your students. To ensure the highest standards of service, we have implemented a robust quality assurance process. In this blog post, we want to share with you the key components of our quality assurance process that help us maintain the excellence you expect from us.

Observation of Mentor's Session Delivery

One of the cornerstones of our quality assurance process is the regular observation of our mentors' session delivery by our experienced Operations Managers. These managers are well-versed in best practices in mentoring and behaviour management. They observe sessions to ensure that mentors are delivering content effectively, engaging students, and adhering to our programme’s standards.

By conducting these observations, we can provide constructive feedback to our mentors, helping them continually improve their mentoring skills and tailor their sessions to meet the unique needs of your students.

Observation of Mentor's Presence within Schools

Beyond evaluating the quality of mentor sessions, we also place a strong emphasis on the mentor's presence within your school. Our mentors are expected to be actively involved in the school community, participating in relevant events, meetings, and activities. This ensures that they are integrated into the school's culture and can provide holistic support to students.

Our management teams regularly assess the mentor's involvement within your school, confirming that they are visible, accessible, and contributing positively to the school's environment.

Effectiveness of the Provision Setup

A well-structured provision setup is crucial for the success of our provisions. We continually evaluate the effectiveness of the provision's structure, ensuring that it aligns with your school's specific goals and objectives. If adjustments are needed, we work closely with your school to implement changes that enhance the overall effectiveness of our provision.

Integration into the School Community

To make the most significant impact on your students, our BRM and IC provisions are designed to be seamlessly integrated into your school's community. We encourage open communication and collaboration between our mentors and your school staff to ensure that our provision aligns with your educational objectives.

Impact Data Analysis

At TFTF we believe in the importance of data-driven decision-making. Through Purple, our Impact Portal, we analyse data to gauge the effectiveness of our provision. This includes tracking improvements in student behaviour, attendance and suspensions. By closely monitoring this data, we can make informed adjustments to our provision and ensure that they are delivering the desired results.

Mentor Appraisals

Our mentor appraisal process is designed to provide mentors with the feedback and support they need to excel in their roles. We conduct regular appraisals to assess their performance, identify areas for growth, and celebrate their successes. This process ensures that our mentors are motivated and equipped to deliver the best possible support to your students.

Our commitment to maintaining the highest standards of excellence in our Behaviour and Resilience Mentoring Provision and Inclusion Centre Provision is unwavering. Our quality assurance process is designed with your students' well-being and success in mind.

We value our partnership with your school and look forward to continuing to provide exceptional mentoring support. If you have any questions or would like to discuss our quality assurance process further, please don't hesitate to reach out to us. Together, we can ensure that your students thrive.